We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
18 Sep 2018 16:24
I Love my new sleep eye mask
14 Sep 2018 07:08
Very soft and big, do not enter brightness, is great!!
1 Sep 2018 09:28
25 Aug 2018 01:54
Second order. Perfect quality and extremely fast delivery!
15 Aug 2018 08:29
Extremely fast. Arrived within a week after ordering! Very good quality, soft, easy adjustable!
10 Aug 2018 16:58
Wonderful product. Second time I buy
16 Jul 2018 22:48
mask quality excellent. material touch. the eye presses. strap is adjustable. recommend store.
16 Jul 2018 05:53
soft fabric, smooth, silk. eyelids надетой mask when open. facial mask itself not feel.
3 Jul 2018 12:41
If you adjust it correctly no light is coming inside. Big and soft. I recommend!
1 Jul 2018 03:36
very good mask. all the nose even pervious to light in the room. мгкая very.
29 Jun 2018 06:59
like that as long as all.
22 Jun 2018 03:05
Silk material is comfortable, covers eye most of I tested
14 Jun 2018 15:10
Самая лучшая маска, которая была мною куплена, заказал ещё. 1-шёлк - натуральный материал, мягкий, гигроскопичный, легкий. 2-крылышки у носа обеспечивают полную темноту 3-резинка регулируемая
26 May 2018 22:34
east mea soția foarte încântată. east knitting material dintr-un moale, mătăsos, mărimea ajustabilă, nu intră nicio rază lumină set. recomand!
19 May 2018 01:15
package comes to kazakhstan very fast, it's my second order this item
18 May 2018 10:58
Leave a Review